No! WorkSafeBC funds approved physiotherapy sessions in full, so there are no additional costs to you.

We understand that navigating recovery options can feel overwhelming, especially if costs are a concern. While most services are fully funded, ICBC does not fully cover follow-up sessions for chiropractic and massage therapy after the initial period. Here’s what you need to know to plan your care:

• Chiropractic: In the first 12 weeks, you get 1 fully funded initial session and 24 partially funded follow-up sessions. After 12 weeks, ICBC does not fully fund follow-up chiropractic sessions, so a patient-paid user fee of $20 per session applies. It is ICBC’s policy that they will not reimburse patients for user fees, and other insurers may not allow us to direct bill them. However, you may be able to submit the user fees to your secondary insurer yourself. We recommend contacting them to confirm coverage before submitting, and we’re here to help you through this process.
• Massage Therapy: In the first 12 weeks, you get 1 fully funded initial session and 11 partially funded follow-up sessions. After 12 weeks, ICBC does not fully fund follow-up massage therapy sessions, so patient-paid user fees of $20+$gst per 45-minute session, and $40+$gst per 60-minute session, apply. It is ICBC’s policy that they will not reimburse patients for user fees, and other insurers may not allow us to direct bill them. However, you may be able to submit the user fees to your secondary insurer yourself. We recommend contacting them to confirm coverage before submitting, and we’re here to support you with any questions.

We require 48 hours notice to cancel or reschedule an appointment. Late cancellations will be charged to the patient at 50% of the appointment cost, and no shows will be charged to the patient at 100% of the appointment cost.

Our Brentwood location has free 2 hour covered parking behind the clinic. To access, turn down the driveway right next to our facility (south side of Dawson) and take an immediate right into the parkade. You are welcome to park in any stall that is not marked as "Reserved" on the wall. If you are booking back to back services and will be parked for more than 2 hours, please let our front desk know when you arrive.